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At Ace Game Casino, we're dedicated to providing a safe and enjoyable gaming experience for all our players. We understand that responsible gaming is crucial in maintaining a healthy relationship between players and our platform. That's why we've implemented various tools and features to help you manage your gaming habits.
Deposit Limits
Set daily, weekly, or monthly deposit limits to control how much you spend on our site. You can adjust these limits at any time to suit your needs. Our system will automatically prevent you from exceeding the set amount.
Time-Outs
Take a break from gaming with our temporary suspension feature. Choose from 24 hours to 6 weeks, and we'll lock your account for the selected period. If needed, you can extend this time-out further.
Self-Exclusion
For a more permanent solution, you can opt for self-exclusion, which will block your access to our site for an indefinite period or 6 months (temporary). This feature is designed to help you maintain control over your gaming habits and protect yourself from potential harm.
Loss Limits
Set daily or weekly loss limits to monitor your net losses. Our system will alert you when you approach these limits, allowing you to adjust your gameplay accordingly.
Session Reminders
We'll remind you about the time spent playing on our site with pop-up notifications at 30 minutes, 1 hour, and 2 hours intervals. This feature helps you stay aware of your gaming session duration and net profit/loss.
Betting Limits
During bonus play, we've set a maximum bet limit to prevent excessive wagering. You can always adjust this limit if needed.
Reality Checks
At extended playing periods (3 hours or more), our system will display your account balance every 15 minutes to help you stay informed about your gaming activity.
Fast-Track Exclusion
In case of an emergency, you can activate fast-track exclusion immediately. This feature provides temporary suspension of your account for a minimum of 24 hours.
GamCare and International Resources
We're committed to providing support for problem gamblers. You'll find links to GamCare, BeGambleAware (for UK-based players), and other international resources in the responsible gaming section of our website. These organizations offer counseling services, phone hotlines, and online tools to help you manage your gaming habits.
Self-Assessment Tools
Take our self-assessment quiz to evaluate your gaming habits and identify areas for improvement. This tool is designed to provide a neutral perspective on your gaming behavior.
Treatment Referrals
If you're struggling with problem gambling, we'll connect you with local treatment providers upon request. We're committed to providing support and resources for those in need.
Financial Hardship Assistance
We understand that gaming can sometimes lead to financial difficulties. Signposting to debt counseling services will help you manage your finances more effectively.
By utilizing these responsible gaming tools, we hope to provide a safe and enjoyable gaming environment for all our players. If you have any questions or concerns about these features, please don't hesitate to reach out to us through our support channels.
